JCPL Reporting Procedures

JCPL Storm Info

Power Outage Reporting Procedures

Customers should immediately report any downed wires to JCP&L or their local police or fire department. Customers should never go near a downed power line. Customers are also reminded to never attempt to remove trees or tree limbs from power lines.

To report power outages call 1-888-LIGHTSS (1-888-544-4877) or visit the JCP&L 24/7 Power Center. Customers can also obtain a summary of any current outages affecting their town by clicking on the "MyTown" link on the JCP&L 24/7 Power Center outage maps page. The MyTown pages can be accessed at www.firstenergycorp.com/mytown. Customers may also report power outages on smartphone devices. Information on JCP&L's free smartphone apps is available at www.jcp-l.com.

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